Terms and Conditions

By accessing and using the Zeuri Autoworks website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and others who access or use our services, including but not limited to booking appointments, requesting quotes, and using our website.

All services are available by appointment only.

Appointments can be made through our website, via phone, or in-person visits.

You are responsible for providing accurate vehicle information and service requirements when booking an appointment.

We reserve the right to reschedule bookings due to unforeseen circumstances (weather, equipment failure, etc.).

All prices listed on the website are in AUD and may vary based on the vehicle condition and additional services requested.

Payments due upon service completion or otherwise agreed upon prior to service.

We accept cash, major credit/debit cards, and online payment methods.

For services not completed due to unforeseen circumstances, customers will be charged only for work performed, and any remaining work can be rescheduled at no additional charge for the outstanding services.

You may cancel or reschedule your appointment up to 24 hours before your scheduled time without penalty.

Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

If you are late to an appointment, we will make every effort to accommodate you, but we reserve the right to reschedule if necessary.

Refunds are assessed on a case-by-case basis and depend on the work performed and the circumstances surrounding the request. No refunds will be issued for completed services unless there is a clear service failure on our part.

We stand behind our work and strive to deliver the highest quality of service.

If you are not satisfied with any service, please notify us within 7 days of service completion, and we will make every effort to address your concerns.

Our guarantee does not cover damage resulting from improper vehicle care after service, environmental factors, or normal wear and tear.

Customers are solely responsible for any existing damages or issues that cannot be rectified by detailing services.

Zeuri Autoworks is not liable for any pre-existing damage to your vehicle.

While we take utmost care when handling your vehicle, we are not responsible for damage caused by factors beyond our control, including but not limited to extreme weather conditions or acts of nature.

It is your responsibility to remove all valuable and personal items from your vehicle before service. We are not responsible for any lost, stolen, or damaged personal belongings left in the vehicle.

Our liability is limited to the cost of the service provided. We carry appropriate insurance, but claims must be filed within a reasonable timeframe.

Please remove personal belongings from your vehicle before your appointment.

We are not liable for valuables left in the car during service.

Ensure that all vehicle information provided is accurate to avoid delays or additional charges.

Follow any post-service care instructions provided to maintain the quality and longevity of the services performed.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Prices and service offerings are subject to change without notice. Any changes will be reflected on our website or communicated to you directly.

All content on the Zeuri Autoworks website, including text, graphics, logos, images, and software, is the property of Zeuri Autoworks and may not be reused without written permission.

You may not reproduce, distribute, or create derivative works from any content on our website without our express written consent.

Any photos or testimonials provided by you may be used for marketing and promotional purposes unless you specifically request otherwise.

To the fullest extent permitted by law, Zeuri Autoworks shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

These Terms and Conditions are governed by and construed in accordance with the laws of Australia.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Australia.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed about any updates.

If you have any questions or concerns about these Terms and Conditions, please contact us through our website contact form or call us at the phone number provided on our website.

We are committed to addressing your concerns and will respond to your inquiries as promptly as possible.